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Description
Location
Luxurious five-star hotel “Kigali Serena Hotel” is located in Kigali. It boasts a convenient location within 1 km from the historic city center.
Hotel features
The luxurious on-site restaurant offers a broad variety of international delicacies. Enjoy a refreshing drink in the elegant bar. Wi-Fi is available throughout the property. Guests can store their valuables in the locker.
Fitness enthusiasts will appreciate a well-equipped fitness center. There is a swimming pool on site. Relax with a massage at the hotel's spa. Parking is provided on site.
Airport shuttle services are offered at a surcharge. If you need to use a fax, scanner or copier, the hotel's business center is at your disposal. Friendly staff at the 24-hour reception will be glad to answer all of your questions. There is a laundry at the hotel.
Hotel's friendly staff will be glad to assist its guests with booking tickets or tours. All rooms are non-smoking.
Rules
Check In
14:00
Check Out
11:00
Hotel Policies
Meals
Information about the type of meals included in the price is indicated in the rate details.
Transfer
Transfer from/to airport available. Cost: 35.00 RWF one way.
Extra info
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Please inform Kigali Serena Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Medical monitoring is available for guests quarantined due to Coronavirus (COVID-19). This may be provided in person or virtually, depending on the property type and location. A negative Coronavirus (COVID-19) PCR test result is mandatory to check-in to this property.
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Phone number
250788184500
Location
KN 3 Avenue, Kigali
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Sevener Travel
Member Since Jul 2026
